📦 Our delivery conditions
Directly from our farm to your home When you order from us, you don't just get a product - you get a piece of Mallorca, a piece of nature and a piece of lifeblood in your home.
Because behind every package that leaves our aloe vera farm on Mallorca, there is a lot of love for the plant, genuine craftsmanship and a deep awareness of quality and sustainability.
🚚 Shipping - fast, safe and reliable
We ship your order directly from our farm to guarantee you the fastest and most environmentally friendly delivery possible.
Shipping to EU countries: 6-10 working days
Shipping costs:
EU: flat rate € 5.95, from € 50 order value we ship your order free of charge
Other EU countries: from €8.90, depending on destination country
All parcels are sent with trackable shipping (Correos) - so you can see where your order is at any time.
You can always find your tracking number in your customer account for each order. Have you ordered as a guest and want to track your parcel? No problem. With your e-mail address and order number, you can find your tracking number here.
You have your tracking number and want to search for your parcel directly? No problem! We have the tracking platform for you here! As soon as your shipment has been handed over to Correos' national partners, you can also track your parcel directly there.
📦 Carefully packaged - with respect for the environment
We make sure that your products are packaged in break-proof packaging - using materials that are as environmentally friendly as possible. Because our responsibility does not end at the edge of the field: for us, sustainability is not a trend, but a conviction.
💚 Freshness that you can feel
We attach great importance to freshness and quality, especially when it comes to our aloe vera products. That's why we fill many of our products in small batches - this can sometimes mean that your order takes a day or two longer, but it arrives with maximum effectiveness.
🕊️ Your satisfaction is important to us
We are a small, informal team - not a faceless large company. If you have any questions about your delivery, please do not hesitate to contact us. Whether by email or phone: we are there for you personally
🤝 Our promise:
- Fast processing of your order
- Transparent communication & shipment tracking
- Fresh products packed with love
- Customer service the way you want it - personal & honest
Thank you for placing your trust in us. With every order you support not only sustainable agriculture on Mallorca, but also a vision of genuine, honest natural cosmetics - straight from the heart of the island.
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